Learn effective techniques to control your emotions, improve your relationships and deal with challenging situations and people. When it comes to happiness and success at work, emotional intelligence (EQ) matters just as much as intellectual ability.....
This course equips learners with the competencies to monitor the progress of team plans and drive team performance, evaluate performance and determine current and future skills gaps of the team, and translate these gaps into learning plans to improve.....
Microsoft’s Excel is more than just an online spreadsheet. From its humble beginnings, the Excel program is now the main online spreadsheet employed by everyone. Be it simple home accounting to modular solutions in major corporations, Excel is used by....
Welcome to the Transformational Leadership Workshop! Over the course of two immersive days, we will explore the art and science of transformational leadership and equip you with the skills to create positive change, inspire your team, and lead your.....
This programme equips learners with the ability to apply the knowledge and skills in making tarts and short-crust pastries. It also includes the types and uses of baking tools, equipment and ingredients. Course reference no: CRS-Q-0039724-FSS
This course focuses on the manager as a people developer. It equips the learner with the knowledge and skills to identify capability gaps, and to build team capacity and capability through the development of junior supervisors and team leaders. Learners..
In the digital age, consumers hold all the power. With the click of a button, they can choose what they want to see, hear, or engage with. It’s easy for your brand to get dismissed as traditional forms of marketing become less effective. Whether you’re...
Project management is one of the most critical component of a successful business. It affects revenues and liabilities and ultimately interacts with customers satisfaction and retention. To be successful in project management takes practice. Having the...
Coaches in the sporting world have fine-tuned their coaching skills to ensure their athletes win, set records or at least achieve their best results. In the same way team leaders, supervisors, managers and mentors need to be workplace coaches to help.....
International Basic & Pre-Intermediate Gelato Course is a 5 days or 40 hours long training program, on completion of which, participants will have understanding of produce gelato, its bases and sorbets, balancing milk-based and water-based gelato.........
Our Finance for Non-Finance Professionals workshop introduces Financial Statements at a fundamental level. You will be able to read accounts and understand financial issues after the course. Financial jargon and concepts will be explained in a down to...
How can I present without feeling nervous? What should I do when my mind goes blank? What if my visual aids don't work? How can I improve my presentation skills? All these questions and more will be answered at this interesting, fun-filled and knowled
Good business writing is essential in today’s dynamic business environment. However, many corporate professionals are not aware that business writing style has evolved over time and still adopting the older form of business writing. This will not only....
This course aims to equip learners with the knowledge and skills to build cohesive and collaborative teams, and to establish the networks necessary for cross-team collaborations. Upon successful completion and assessment of the course, participants.......
Customers are the reason we exist. The ability to manage customer relationships well and keep customers coming back is of utmost importance to all organisations. To provide positive service experiences, service professionals need to understand their.....
Refresh your knowledge of food safety and hygiene while handling, cooking, storing and serving food and be certified food handlers, competent to work in the F&B industry in Singapore as per SFA requirements. Upon completion, graduate is awarded with a...
This course aims to introduce learners to the expectations of a supervisor / team leader, and equips the learners with the knowledge and skills to communicate effectively and problem-solve. Upon successful completion and assessment of the course......
Learn the foundations of food safety and hygiene while handling, cooking, storing and serving food and be certified food handlers, competent to work in the F&B industry in Singapore as per SFA requirements. Upon completion, graduate is awarded with a....
Equip yourself with the skills and knowledge in grinding, brewing, preparing and serving exquisite coffee from various parts of the world. Upon completion, graduate is awarded with a Statement of Attainment (SOA) in WSQ Provide Specialty Coffee Service.
This course equips the learner with the knowledge and skills to manage change across teams in a systematic manner. Learners will learn how to plan for change, identify risks associated with change and develop risk mitigation plans, monitor and gather.....
Prepare Sushi is a 5 days or 40 hours long training programme, upon completion of which, participants will have the basic knowledge and application skills on sushi preparation and be able to apply them to the workplace. Topics of study include preparing..
The Advanced Certified ScrumMaster® training is the next step for professionals who have a solid base in Agile and Scrum values and practices. If you have already had an experience in the Agile environment and know how the process of the product....
What would your reaction be if a service consultant/provider says “Miss Tan, there’s no more size M for this.” and there’s no attempt to offer an alternative solution or check with its other outlets. Would you prefer it is said as “Miss Tan, looks like...
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